Those WDW guests who have suffered through having to set their alarm and get on the phone promptly at 7 a.m., 180 days before their vacation to try and snag a hard-to-come-by Tomorrowland Terrace Noodle Station reservation will be pleased to know that Disney is moving away from the call-in-only system. Beginning in October, guests will be able to log onto the Disney World Web site promptly at 7 a.m., 180 days before their vacation and make dining priority seating requests from the comfort of their own computer without having to deal with a friendly, helpful Disney cast member.
Not only will guests be able to decide what restaurant they will want to eat at in six months, they will also be encouraged to pre-order specific meals, schedule drink refills, and fill out surveys indicating how pleased they expect to be with service and how much of a tip they will leave. Guests who expect that they will encounter difficulty with a server may arrange to meet with a lead cast member at a specified time after their meal.
Tags: restaurants
Oh, what will happen to all those wonderful assisting reservations agent who work so hard for Disney (and never get any benefits!)? Will they be released from their servicing contracts? They’ve only been told that Disney is updating their reservations system (to make their lives easier), but truth is they don’t know that guests will be booking their own reservations online!